After a successful quiesced snapshot of a Linux guest, the snapshot is reported as not quiesced.
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After a successful quiesced snapshot of a Linux guest, the snapshot is reported as not quiesced.

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Article ID: 377670

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

With Open VM tools (open-vm-tools) version older than 10.2.0, taking a quiesced snapshot on a Linux VM succeeds but shows up as a non-quiesced snapshot.




In VMware logs, it shows that quiesce snapshot was successfully taken.  

VMware.log

2024-08-27T08:39:36.159Z In(05) vmx - SnapshotVMX_TakeSnapshot start: 'VM Snapshot 00/00/2024, 00:00:00 AM', deviceState=0, lazy=0, quiesced=1, forceNative=0, tryNative=0, saveAllocMaps=0
2024-08-27T08:39:36.159Z In(05) vmx - 2114362:VVOLLIB : VVolLib_IsVectoredSnapSupported:14277: VVolLib_IsVectoredSnapSupported: vvolVectoredSnapEnabled: 1
.....

2024-08-27T08:39:38.612Z In(05) vcpu-0 - ToolsBackup: changing quiesce state: COMMITTED -> FINISHING
2024-08-27T08:39:40.614Z In(05) vmx - ToolsBackup: changing quiesce state: FINISHING -> IDLE
2024-08-27T08:39:40.614Z In(05) vmx - ToolsBackup: changing quiesce state: IDLE -> DONE
2024-08-27T08:39:40.650Z In(05) vmx - SnapshotVMXTakeSnapshotComplete: Done with snapshot 'VM Snapshot 00/00/2024, 00:00:00 AM': 850
2024-08-27T08:39:40.650Z In(05) vmx - VVolObjNotifySnapshotDone: isEnabled: 1

Environment

VMware ESXi Version: 7.x 
VMware ESXi Version :8.x

Resolution

Kindly update the Open VMware tools to 12.x or later version.

Refer following doc for how to install/update Open VMware tools on Linux distributions.

Install Open VM Tools (vmware.com)

Note: You would need to download it from the package repository provided by a Linux distribution.

You may reach out to respective Linux vendor if assistance is needed to download/install/update Open VMware tools.