The datastore selection was empty during the Stage 1 process of the VCSA upgrade.

Products

• VMware vCenter Server

Issue/Introduction

During the upgrade of a vCenter Server 6.7 U3 to version 7.0 U3 using the vCenter Server 7 UI installer, you won’t have the option to select a datastore for installing the new vCenter Server Appliance (VCSA).

Here are some screenshots from the initial run of the installation or upgrade wizard:

Select Datastore:

Example:

The datastore selection appeared blank, as shown in the image below.

Environment

6.7

Cause

The issue of hidden datastores is caused either by the user cache or by stopping the wizard for any reason and then rebooting the vCenter.

Resolution

• To resolve the issue on RedHat systems, we need to delete the following folder:

Utente root:

Directory: /root/.config
Delete folder: “vcsa-ui-installer”

Others user:

Directory: /home/<user>/.config
Delete folder: “vcsa-ui-installer”

• The same issue occurs on the Windows operating system, but in this case, we need to delete the same folder:

Directory: C:/Users/<username>/AppData/Roaming
Delete folder: “vcsa-ui-installer”

• Run the VCSA installer again, and you should see the datastores.