Rally Fields will not Sync back to Custom Investment Object

Products

• Clarity PPM SaaS

Issue/Introduction

Clarity user set up some custom fields on the Investment Object and updated the Integration to sync these fields back to the Investment from Rally and added the fields to the Blueprint.  The Clarity table is populating the data, however the data will not display on the MUX screen.

Resolution

If user creates custom attribute on the Investment object and makes attribute read-only (Classic) then the sync is not able to update the attribute in the MUX properties page.

Workaround:

1. The field on the Custom Investment Object can not be read-only
2. MUX field level security