Data Aggregator and other data source devices not consolidated in DX NetOps Portal

Products

• DX NetOps
• CA Performance Management - Usage and Administration
• CA Spectrum
• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Duplicate devices seen in DX NetOps Portal.
The devices are in the same IP Domain and also have the same names and IP Addresses.
One of the devices in the duplicate pair comes from the Data Aggregator and the other another data source such as Spectrum, Network Flow Analysis.

Environment

DX NetOps Performance Management all supported releases
DX NetOps Spectrum all supported releases
DX NetOps Network Flow Analysis all supported releases

Cause

The consolidation step failed in a previous sync.

Resolution

Perform a full sync of the Data Aggregator or one of the Data Sources (Spectrum, Network Flow Analysis)