Responding to Managed Detection and Response Team on Alerts

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Managed Detection (formerly Cb Threatsight)

Issue/Introduction

How to respond to the MDR team on eligible alerts

Environment

• Endpoint Standard: All Supported Versions
• Managed Detection and Response: All Supported Versions

Resolution

1. If the MDR feature is enabled on an eligible CB Analytics Severity 5+ Alert there will be a blue MDR icon 
2. Going into the Alert ID History should be a blue Reply to MDR button