Data Aggregator (DA) will not sync with CAPC
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Article ID: 37755
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Updated On:
Products
CA Infrastructure Management
CA Infrastructure Management
CA Performance Management - Usage and Administration
CA Performance Management - Data Polling
Issue/Introduction
Issue:
The DA will not sync with CAPC. The following error is seen in the /opt/CA/PerformanceCenter/DM/logs/DMService.log: DS_PRODUCT_ID_CHANGED
Environment:
2.x
Resolution:
- Go to http://<DA>:8581/rest/dataaggregator
- Make note of value between <NpcConnectionUID> and </NpcConnectionUID> tags
- (ex) <NpcConnectionUID>ec605bcfa3644be4a1d716808e0948ae</NpcConnectionUID>
- From a CAPC shell type the following: mysql netqosportal
- Run the following commands from mysql prompt:
- select * from data_sources2 where ConsoleName like 'Data Aggregator%'\G; ---> this is to confirm the DA's SourceType.
- update data_sources2 set SourceGUID='NPC_ID_From_DA_Rest_output' where SourceType=262144;
- (ex) update data_sources2 set SourceGUID='ec605bcfa3644be4a1d716808e0948ae' where SourceType=262144;
- Now do a full resync of the Data Aggregator datasource and it should now work fine
Environment
Release: IMDAGG99000-2.5-Infrastructure Management-Data Aggregator
Component:
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