Environment:
Symptoms:
When deleting LDAP Directory Configuration and switch to Internal User Store, the browser hangs and in some cases the igateway process is killed abruptly.
<Please see attached file for image>
Resolution:
Step 1. Stop iGateway service.
Step 2. Open X:\Program Files\CA\SC\EmbeddedEntitlementsManager\config\server.xml and go down to <userstores> section and delete everything between
<userstores>
</userstores>
and copy the below...
<userstores>
<internaldirectory name="internaluserstore">
<map>internaluserstore</map>
<basedn>cn=Users,cn=Entities,cn=iTechPoz</basedn>
<maxbindconnections>5</maxbindconnections>
<maxconnections>10</maxconnections>
<conntimeout>20</conntimeout>
<requesttimeout>60</requesttimeout>
<searchretrycount>1</searchretrycount>
<pagesize>2000</pagesize>
<paged>true</paged>
<ldapautoreferral>false</ldapautoreferral>
<security enabled="true">
<mode>tls</mode>
<certfile></certfile>
<keyfile></keyfile>
<cacertfile></cacertfile>
</security>
<domain></domain>
</internaldirectory>
</userstores>
Step 3. Start iGateway service.