Peoplesoft error "ERROR: When environment variable TM_ALLOW_NOTLS is not set, an SSL connection must be specified"

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

The Peoplesoft Agent may fail to start with the below error seen in the AgentService log:

bea.jolt.JoltException: NwHdlr: ERROR: When environment variable TM_ALLOW_NOTLS is not set, an SSL connection must be specified
 at bea.jolt.NwHdlr.openConnection(NwHdlr.java:596)
 at bea.jolt.CMgr.connect(CMgr.java:173)
 at bea.jolt.JoltSession.logon(JoltSession.java:279)
 at bea.jolt.JoltSession.<init>(JoltSession.java:153)

Resolution

This may be a Peoplesoft specific issue as Oracle has a knowledge article detailing the error. in summary, Oracle recommends settings the Java options parameter -DTM_ALLOW_NOTLS=Y.

For Application's Manager the below can be set in the Peoplesoft Agent's sosite file:

AX_JAVA_OPTIONS="2048m -DTM_ALLOW_NOTLS=Y";export AX_JAVA_OPTIONS

If the above parameters do not work, try setting the parameter as a normal environment variable in the sosite.

DTM_ALLOW_NOTLS=Y;export DTM_ALLOW_NOTLS