AAI CA7 Mainframe Data Provider has error on start up: Verification of SFTP Data Delivery failed - Check messages

Products

• Automation Analytics & Intelligence

Issue/Introduction

When starting the process for the  AAI CA7 Data Provider, the error below is seen:                                                                                    
                                                                         
.================== CA 7 Server for AAI R2.1.0 Build 231117 ===================
                                                                              
.--ACTIVATION------------------------------------------------------------------
CA 7 Server for AAI starting on 24/09/15 at 08:35:55                
CA 7 Server for AAI validating the existence of execution datasets  
CA 7 Server for AAI initial activation processing successful        
.                                                                              
.-CONFIGURATION---------------------------------------------------------------
CA 7 Server for AAI Configuration validation process starting      
.Call to AISZXSFT failed RC=1 - Check STDERR for messages            
.Verification of SFTP Data Delivery failed - Check messages          
.                                                                              
.--TERMINATION-----------------------------------------------------------------
.AI7.TM02S: CA 7 Server for AAI has failed at line 314 - Review LOG messages    
.                                                                              
CA 7 Server for AAI Terminated on 15 Sep 2024 at 08:35:55          
.                                                                              
.----------------------------------- FAILED -----------------------------------
.                                                                              
.=============================> AIS7SRVR FAILED <==============================
.                                                                              
.------------------------------------------------------------------------------
******************************** Bottom of Data ********************************

 

********************************* Top of Data *************************
                                                                      
.** FAILURE ON 24/09/15 08:35:55 **************************************
.                                                                      
. FAILURE LOG ----------------------------------------------
.                                                                      
.: SFTP invocation has been verified and is useable           
.                                                                      
. FAILURE END ----------------------------------------------
.                                                                      
.** FAILURE LOG COMPLETED *********************************************
.                                                                      
******************************** Bottom of Data ***********************

Environment

AAI

CA7 Mainframe Data Provider for AAI

Cause

Issue with user on AAI server.

Resolution

This error there is an issue with the FTP or SFTP connection to the AAI server.

Check that the user being used for the FTP or SFTP connection is not locked out or had its password changed. 

You can test by using a FTP or SFTP client using the same username to see if you can connect.

 

You can also attempt to SSH from OMVS on the CA7 server to the AAI server using the same user account.

 

Once the user issue is resolved you should be able to start up the CA7 data provider process without issue.