Import XML to user Store 500 error

Products

• CA Identity Manager

Issue/Introduction

We are trying to update the XML for the corp user store and receive a 500 error when importing the XML.

Cause

It took a while to find that the missing element was actually the password used by im to contact the directory.

<Credentials user="Their User"></Credentials>

and should be:

<Credentials user="Their User">EncryptedPassword</Credentials>

Resolution

This password can be encrypted with the pwdtools utility.

the encrypted value can be added to the directory.xml and then import is successful.