Host crashes with PSOD-PF Exception 14 usbus0
Article ID: 377409
Updated On:
Products
Issue/Introduction
Host crashes with PSOD #PF Exception 14 in world 2097762
|
Version Details: VMware ESXi 7.0.2 build-17867351 Panic Details: Crash at 2024-09-11T15:21:36.553Z on CPU 15 running world 2097762 - usbus0. VMK Uptime:305:03:22:42.293 Panic Message: @BlueScreen: #PF Exception 14 in world 2097762:usbus0 IP 0x############ addr 0x8 Backtrace: 0x45390ad1bbf0:[0x420021045395]PktList_IOCompleteDeferred@vmkernel#nover+0x1 stack: 0x430fa6a87fe8, 0x420021c5ca76, 0x430fa6a87ce8, 0x430fa6a79898, 0x430fa6a7c0a0 0x45390ad1bc00:[0x420021c1cf69]uether_unregister_adapter@(vmkusb)#<None>+0x5e stack: 0x430fa6a87ce8, 0x430fa6a79898, 0x430fa6a7c0a0, 0x420021c5cfca, 0x430fa6a96878 0x45390ad1bc10:[0x420021c5ca75]uether_ifdetach@(vmkusb)#<None>+0xb6 stack: 0x430fa6a7c0a0, 0x420021c5cfca, 0x430fa6a96878, 0x420021b6d46a, 0x5 0x45390ad1bc30:[0x420021c5cfc9]cdce_detach@(vmkusb)#<None>+0x22 stack: 0x5, 0x430fa6a96878, 0x430fa6a79898, 0x420021c23046, 0x1 0x45390ad1bc40:[0x420021b6d469][email protected]#1+0x46 stack: 0x430fa6a79898, 0x420021c23046, 0x1, 0x1, 0x20 0x45390ad1bc60:[0x420021c23045]usb_detach_device_sub@(vmkusb)#<None>+0x56 stack: 0x20, 0x430fa6a79898, 0x430fa6a01248, 0x2, 0x430fa6a92a04 0x45390ad1bca0:[0x420021c23241]usb_detach_device@(vmkusb)#<None>+0xce stack: 0x430fa6a79898, 0x420021c7742f, 0x1, 0x420021c24170, 0x430fa6a0cbe0 0x45390ad1bcd0:[0x420021c2416f]usb_unconfigure@(vmkusb)#<None>+0x30 stack: 0x430fa6a0cbe0, 0x430fa6a79b60, 0x430fa6a7dd98, 0x420021c24a17, 0x430fa6a92978 0x45390ad1bd00:[0x420021c24a16]usb_free_device@(vmkusb)#<None>+0xc3 stack: 0x430fa6a0cbe0, 0x420021c280bb, 0xff, 0x430fa6a7e118, 0x430fa6a7e288 0x45390ad1bd20:[0x420021c280ba]uhub_detach@(vmkusb)#<None>+0x8f stack: 0x430fa6a7e288, 0x430fa6a92950, 0x430fa6a6dd28, 0x6, 0x3 0x45390ad1bd60:[0x420021b6d469][email protected]#1+0x46 stack: 0x430fa6a7e288, 0x420021c23046, 0x1, 0x1, 0x20 0x45390ad1bd80:[0x420021c23045]usb_detach_device_sub@(vmkusb)#<None>+0x56 stack: 0x20, 0x430fa6a7e288, 0x430fa6a01248, 0x0, 0x430fa6a7e288 0x45390ad1bdc0:[0x420021c23241]usb_detach_device@(vmkusb)#<None>+0xce stack: 0x430fa6a7e288, 0x420021c7742f, 0x1, 0x420021c24170, 0x430fa6a0cbe0 0x45390ad1bdf0:[0x420021c2416f]usb_unconfigure@(vmkusb)#<None>+0x30 stack: 0x430fa6a0cbe0, 0x430fa6a7e550, 0x5, 0x420021c24a17, 0x430fa6a67118 0x45390ad1be20:[0x420021c24a16]usb_free_device@(vmkusb)#<None>+0xc3 stack: 0x430fa6a64ca8, 0x420021c29c51, 0x41ffcb40b9d8, 0x430fa6a6df04, 0x430fa6a64ca8 0x45390ad1be40:[0x420021c29c50]uhub_explore@(vmkusb)#<None>+0x5cd stack: 0x430fa6a64ca8, 0x430fa6a6de28, 0x430fa6a6deb4, 0x420021c236be, 0x41ffcb40b9d8 0x45390ad1bec0:[0x420021c299f1]uhub_explore@(vmkusb)#<None>+0x36e stack: 0x430fa6a34318, 0x430fa6a63878, 0x430fa6a63904, 0x420021c71830, 0x430fa6a0d100 0x45390ad1bf40:[0x420021c532e3]usb_bus_explore@(vmkusb)#<None>+0xb4 stack: 0x430fa6a0cd80, 0x420021c159a5, 0x420021c15918, 0x32, 0x420021c15918 0x45390ad1bf60:[0x420021c159a4]usb_process@(vmkusb)#<None>+0x8d stack: 0x420021c15918, 0x430fa6a0cd70, 0x1, 0x420020f19159, 0x32 0x45390ad1bf90:[0x420020f19158]vmkWorldFunc@vmkernel#nover+0x49 stack: 0x420020f19154, 0x0, 0x453908aa1140, 0x45390ad21000, 0x453908aa1140 0x45390ad1bfe0:[0x420021181ead]CpuSched_StartWorld@vmkernel#nover+0x86 stack: 0x0, 0x420020ec2c24, 0x0, 0x0, 0x0 0x45390ad1c000:[0x420020ec2c23]Debug_IsInitialized@vmkernel#nover+0xc stack: 0x0, 0x0, 0x0, 0x0, 0x0 |
Environment
Issue Observed on Dell Hardware with USB network device (USB to Ethernet Adapter, USB Wireless Network Adapter) connected to the ESXi Host
- Hardware Vendor: Dell Inc.
- Hardware Model: Dell XC630-10
- VMware ESXi Version: 7.0.2 Build: 17867351 Release: ESXi 7.0 Update 2a (ESXi 7.0 Update 2a)
Cause
Issue occurs due to USB network device connected to the ESXi Host
Resolution
Issue is fixed in ESXi 7.0 Update 3f Build Number- 20036589 and above.
Workaround:
- Avoid frequent removal of USB Network Device's.
Feedback
