Edge activation will throw error "getaddinfo ENOTFOUND smtp.sendgrid.net error" when email is sent
search cancel

Edge activation will throw error "getaddinfo ENOTFOUND smtp.sendgrid.net error" when email is sent

book

Article ID: 377317

calendar_today

Updated On:

Products

VMware VeloCloud SD-WAN

Issue/Introduction

When new edge is deployed in VCO and when activation email is sent we could see below error when hitting "send activation email".

 

Environment

All Velocloud SD-WAN version

Cause

This would be due to SMTP service issue on VCO. Need to check SMTP service . 

Resolution

Please engage Support for Cloud hosted VCO. For On-prem please check SMTP license expiration or SMTP service failures