DX UIM widget line chart graphs are not displaying correctly.
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DX UIM widget line chart graphs are not displaying correctly.

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Article ID: 377195

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Chart Line Widgets are showing gaps for dashboards created before the upgrade to 20.4.9.
The data appears to be accurate, and all other functionalities are working correctly; the problem is specific to the widget line chart.
The missing data is linked to CDM, particularly impacting metrics graphing, along with other probe metrics we tested, suggesting this is a widespread issue.
The term "gaps" refers to the absence of continuous lines between data points. These gaps are inconsistent, with some data points still being connected.
The CDM interval is configured to 300, yet the gaps continue to appear regardless of this setting, as demonstrated in the out-of-the-box LINE Chart within a dashboard.

The screenshot of the issue is the following:

Environment

DX UIM 20.4. CU9
ump_dahboard: 20.4.9
MS SQLDB

Cause

Defect.

Resolution

Upgrading to DX 20.4 CU10 resolves this issue.

Additional Information