messaging manager is down after network partition or storage issue was recovered
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messaging manager is down after network partition or storage issue was recovered

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Article ID: 377180

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Updated On:

Products

VMware NSX

Issue/Introduction

  • NSX Manager nodes experienced network partition between other Manager nodes or storage issue.
  • The network or storage issue has been recovered but messaging manager is still down.
    • You can check the status of the cluster and each service on GUI [System] - [Appliances] or NSX CLI get cluster status.

Environment

VMware NSX-T Datacenter 3.2

VMware NSX 4.x

Cause

In case of network partition or storage issue, corfu DB is down and messaging manager can not establish a connection to corfu DB.

Eventually it gives up retry and messaging manager does not establish a connection to corfu DB even after corfu DB started working fine.

Resolution

Manually restart messaging manager service.

systemctl restart messaging-manager