Incident Report summarized by Policy Label appears to be blank

Products

• Data Loss Prevention

Issue/Introduction

When querying the Enforce console for a summary of incidents by Policy Label, the initial query shows a number of incidents, but when you click on the hyperlink for the policy label, the result is blank. No incidents are displayed.

Environment

DLP 16.0.x

Cause

Check the policy label and make sure there is not a trailing space at the end of the label.  

Resolution

Once the trailing label is removed, perform the query again and you should be able to see all of the incidents.