Issue: SDDC Manager - Missing Loginsight Agent

Products

• VCF - MCOE - SDDC

Issue/Introduction

If the Loginsight Agent fails to deploy on SDDC manager for any reason you can manually run the 'install_li_agent.sh' script to retry the installation. 

Environment

VCF 4.x 
VCF 5.x

Cause

This is usually caused by environmental factors- for example if required port 9000 is closed/blocked. 

Resolution

SSH to SDDC manager, escalate to 'root' and run this command: 
> /opt/vmware/vcf/commonsvcs/scripts/install_li_agent.sh <vRLI_cluster_FQDN>

 

Additional Information

If the installation succeeds but SDDC manager still isn't available in vRLI restart the 'liagentd' service on SDDC manager and refresh vRLI UI. 

> /etc/init.d/liagentd restart