DX NetOps: Unable to start portal service

Products

• DX NetOps
• CA Performance Management - Usage and Administration

Issue/Introduction

INFO   | jvm 1    | 2024/09/10 21:42:40 | WrapperManager: Initializing...
INFO   | jvm 1    | 2024/09/10 21:42:41 | java.io.IOException: Cannot read file: etc/rewrite-rules.xml
INFO   | jvm 1    | 2024/09/10 21:42:41 |       at org.eclipse.jetty.start.StartArgs.addUniqueXmlFile(StartArgs.java:249)
INFO   | jvm 1    | 2024/09/10 21:42:41 |       at org.eclipse.jetty.start.StartArgs.expandModules(StartArgs.java:560)
INFO   | jvm 1    | 2024/09/10 21:42:41 |       at org.eclipse.jetty.start.Main.processCommandLine(Main.java:371)
INFO   | jvm 1    | 2024/09/10 21:42:41 |       at org.eclipse.jetty.start.Main.main(Main.java:74)
INFO   | jvm 1    | 2024/09/10 21:42:41 |       at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO   | jvm 1    | 2024/09/10 21:42:41 |       at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
INFO   | jvm 1    | 2024/09/10 21:42:41 |       at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
INFO   | jvm 1    | 2024/09/10 21:42:41 |       at java.base/java.lang.reflect.Method.invoke(Unknown Source)
INFO   | jvm 1    | 2024/09/10 21:42:41 |       at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:349)
INFO   | jvm 1    | 2024/09/10 21:42:41 |       at java.base/java.lang.Thread.run(Unknown Source)
INFO   | jvm 1    | 2024/09/10 21:42:41 |
INFO   | jvm 1    | 2024/09/10 21:42:41 | Usage: java -jar $JETTY_HOME/start.jar [options] [properties] [configs]
INFO   | jvm 1    | 2024/09/10 21:42:41 |        java -jar $JETTY_HOME/start.jar --help  # for more information
STATUS | wrapper  | 2024/09/10 21:42:43 | <-- Wrapper Stopped

 

Cause

start.ini files remain in the /opt/CA/PerformanceCenter/PC/  and /opt/CA/PerformanceCenter/sso/ directories

Resolution

Remove these files as they are no longer used.

Start the service.