Symantec Endpoint Protection (SEP) Linux agent is not able to communicate with local repository. Following error can be seen in the sdcss log
/=========================================================================================================================\
| Updating Subscription Management repositories. |
| Symantec Agent for Linux repository 0.0 B/s | 0 B 00:09 |
| Errors during downloading metadata for repository 'SDCSS': |
| - Curl error (6): Couldn't resolve host name for |
| https://linux-repo.us.securitycloud.symantec.com/SAL/1.3/rhel8/x86_64/repodata/repomd.xml [Could not resolve host: |
| linux-repo.us.securitycloud.symantec.com] |
| Error: Failed to download metadata for repo 'SDCSS': Cannot download repomd.xml: Cannot download repodata/repomd.xml: |
| All mirrors were tried |
| Ignoring repositories: SDCSS |
| Modular dependency problems: |
| |
| Problem 1: conflicting requests |
| - nothing provides module(perl:5.26) needed by module perl-IO-Socket-SSL:2.066:8060020211122104554:bc93984d.x86_64 || from @modulefailsafe |
| Problem 2: conflicting requests |
| - nothing provides module(perl:5.26) needed by module perl-libwww-perl:6.34:8060020210901111951:9168a43d.x86_64 || from @modulefailsafe |
| Metadata cache created. |
\=========================================================================================================================/
06/14/24 14:51:34 [570335]: NOTICE: Unable to communicate with repository. Check repo file /etc/yum.repos.d/sdcss.repo
06/14/24 14:51:34 [570335]: Repo communication status = 1
06/14/24 14:51:34 [570335]: Error 1: Insufficient number of agent packages to install without repo.
06/14/24 14:51:34 [570335]: Runtime: 10 seconds
SEP 14.3 RU3 and later
There is a conflict in the following module perl-IO-Socket-SSL and perl-libwww-perl
Reset each problematic module.
yum module reset perl-IO-Socket-SSL yum module reset perl-libwww-perl |