Workflow Last Monitor shows fully zoomed out

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation
• Automic SaaS

Issue/Introduction

When using the Last Monitor option on a workflow, the workflow layout is all the way zoomed out which is unrecognizably small.

It's necessary to click on the fit for screen button, causing extra clicks.  When changing the zoom, closing the view, and re-opening it, the last monitor will show fully zoomed out or tiny again.

This happens regardless of browser

Environment

Release: 24.1.x 

Component: Automic Web Interface

Cause

The issue has been confirmed to be a bug by our Dev team.

Resolution

Workaround:

Use the "Fit to view" arrow buttons in the workflow monitor.

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Automic Web Interface 24.3.0 - Available 

Note: An update to the AWI will require that the Utility, Initial data, and Automation Engine components be on the same Service Pack as the AWI.

Additional Information

Defect ID:DE154931

Defect Public Description: A problem has been solved where the Workflow Monitor opened fully zoomed out event if there was enough space to show the Workflow with a higher level of detail.