Unable to start RA FTP Agent - U00011672 An unknown resource

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Unable to start RA FTP Agent. There is below error message in the Agent log:

U00011672 An unknown resource 'CITC/FTPAGENT' has been requested from partner 'RA_FTP_Agent'.
U02003012 An unknown message from partner 'DEV#CP001' could not be processed.
U0009909 TRACE: (Received 319 bytes from DEV#CP001)
                               00000000 01085543 45585F52 2020FF30 01000051  >..UCEX_R  .0...Q<
                               00000010 55495454 20202030 31000000 0000004E  >UITT   01......N<
                               00000020 4B000052 45535F47 45542000 00000000  >K..RES_GET .....<
                               00000030 00000098 2D00004E 30305F46 54507C43  >....-..RA_FTP_Agent|C<
                               00000040 4954432F 46545041 47454E54 20202020  >ITC/FTPAGENT    <
                               00000050 20202020 20202020 20202020 20202020  >                <
                               00000060 20202020 20202020 20202020 20202020  >                <
                               00000070 20202020 20202020 20202020 20202020  >                <
                               00000080 20202020 20202020 20202020 20202020  >                <
                               00000090 20202020 20202020 20202020 20202020  >                <
                               000000A0 20202020 20202020 20202020 20202020  >                <
                               000000B0 20202020 20202020 20202020 20202020  >                <
                               000000C0 20202020 20202020 20202020 20202020  >                <
                               000000D0 20202020 20202020 20202020 20202020  >                <
                               000000E0 20202020 20202020 20202020 20202020  >                <
                               000000F0 20202020 20202020 20202020 20202020  >                <
                               00000100 20202020 20202020 20202020 20202020  >                <
                               00000110 20202020 20202020 20202020 20202020  >                <
                               00000120 20202020 20202020 20202020 20202020  >                <
                               00000130 20202020 20202000 00000000 000000    >       ........ <
U07001001 Charset used by the Agent: 'ISO-8859-15'
U02000041 Shutdown Agent 'RA_FTP_Agent'.

Environment

21.x, 24.x

Component: Automic Workload Automation

Sub-component: RA FTP Agent

Resolution

Load the RA FTP jar file via dbload utility again.