Prompt User buttons missing from the Software Delivery Job Check window.

Products

• CA Client Automation - IT Client Manager

Issue/Introduction

When the user logs on to the Microsoft Windows operating system and a Software Delivery job is waiting that has the "Prompt User" option set, the Job Check window is sometimes displayed with out the buttons to accept, reject or postpone the job.

Environment

Client Automation 14.5 CU7

Software Delivery

Cause

Two Job Check windows are being launched at the same time and the one with the buttons is hidden behind the one being displayed. 

Resolution

Open a support case and request test fix T437420