The snmpcollector probe allows for a user to configure the probe's Simple Network Managment Protocol (SNMP) timeout and retries values; however, to override the defaults they must be configured manually. This can often help in network environments where communications are slower or the user knows specifically that timeouts are occurring.
The snmpcollector has the following default settings for SNMP timeout and retries: timeout - 2000 milliseconds retries - 3
If it is noted in the snmpcollector.log file that requests are timing out, these settings can be modified. A good starting place for augmenting the settings is 10000 timeout and 5 retries.
This is applicable to all snmpcollector versions of 2.21 and above.
The keys must be added to the setup section of the snmpcollector probe configuration file via raw configure. The raw configure option is accessed via Infrastructure Manager (IM) or Admin console. The key names are as follows: SNMP_TIMEOUT
SNMP_RETRIES To add the keys in IM:
Highlight the snmpcollector probe
Press and hold the Ctrl (or Shift) key and right click on the probe
Select the Raw Configure option
Navigate to the setup folder
Select the New Key... button
Enter the key name
Enter the key value
Click OK in the dialog
Click OK in the Raw Configure GUI
To add the keys in Admin Console:
Select the menu for the snmpcollector probe
Select Raw Configure
Select the setup folder
Select the Add key button
Enter the key name and press Add
In the raw configure window select the column beside the key you created and enter the value
Both of the above operations will cause the probe to restart.