Aria Operations for Logs license is not valid error after upgrade
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Aria Operations for Logs license is not valid error after upgrade

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Article ID: 376754

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

  • You receive warning that the license is not valid after a successful upgrade of Aria Operations for Logs.
  • "You are not using a valid Operations for Logs license. Obtain an evaluation or permanent license from the product download page"

Environment

Aria Operations for Logs 8.16

Cause

  • The license has become corrupt during the upgrade process.
  • An invalid license will look like the following.

Resolution

  • Browse directly to each node in the cluster and verify the license is valid.
    • A valid license looks similar to XXXXX-XXXXX-XXXXX-XXXXX
  • Click the x to remove the the license if it is displaying as invalid.
  • Copy the valid license key from one of the other nodes or from your Broadcom account portal if all the nodes have invalid license error.
  • Add the valid license.