[VLCR] Populating VM list in the vLCR UI in the Protection Group fails
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[VLCR] Populating VM list in the vLCR UI in the Protection Group fails

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Article ID: 376712

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

  • Populating VM list in the vLCR UI in the Protection Group fails 
  • You may see below error while populating the VMs list 

  • The HAR dump or browser network traces shows error for API /recovery/drc/getprotectedvmlist
{
    "error": "{\"attributes\":\"{}\",\"errorCode\":\"6400\",\"errorText\":\"VMware Live Cyber Recovery generic run time error\"}",
    "code": 13,
    "message": "{\"attributes\":\"{}\",\"errorCode\":\"6400\",\"errorText\":\"VMware Live Cyber Recovery generic run time error\"}"
}

Environment

VMware Live Cyber Recovery 7.27.x

Cause

The API to get the VMs mapped to protection group fails if, there are special charectars in the Protection Group Name. 

 

Resolution

Rename the protection group and remove the special charectars to resolve the issue.