SDDC Manager GUI shows error <host name> The ESXi cluster is not healthy (green) due to: vSphere HA initiated failover action on 1 virtual machines in cluster <cluster name> in datacenter <datacenter name>

Products

• VMware SDDC Manager

Issue/Introduction

SDDC Manager GUI shows error <host name> The ESXi cluster is not healthy (green) due to: vSphere HA initiated failover action on 1 virtual machines in cluster <cluster name> in datacenter <datacenter name> 

vCenter stuck with HA Alarm that prevents SDDC manager from upgrading ESXi hosts in the cluster.  There is no way to set to green as those options are greyed out in vCenter.

Task error message shows the following:

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Description Upgrade   ESX_HOST <host name>

Progress Messages    SDDC Manager GUI shows error <host name> The ESXi cluster is not healthy (green) due to: vSphere HA initiated failover action on 1 virtual machines in cluster <cluster name> in datacenter <datacenter name> 

Error   

Message: SDDC Manager GUI shows error <host name> The ESXi cluster is not healthy (green) due to: vSphere HA initiated failover action on 1 virtual machines in cluster <cluster name> in datacenter <datacenter name> 
Remediation message: null Manual intervention needed as upgrade failed during the install stage. Check for errors in the lcm log files located on SDDC Manager under/var/log/vmware/vcf/lcm.  Please retry the upgrade once the upgrade is available again.

Reference token: XXYYZZ

Cause:

 

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lcm-debug log shows the following:

ERROR Can't find resource from bundle java.util.PropertyResourceBundle, key com.vmware.vcf.error.environment.esx.cluster.unhealthy.remedy

ERROR Upgrade error occurred: The ESXi cluster is not healthy (green) due to: vSphere HA initiated failover action on 1 virtual machines in cluster <cluster name> in datacenter <datacenter name> 

Reference Token XXYYZZ

Environment

SDDC Manager 5.1.1.0-23480823

Cause

vCenter stuck with HA Alarm that prevents SDDC manager from upgrading ESXi hosts in the cluster

Resolution

To turn off and then on High Availability (HA) on a cluster, follow these steps:

 

1 In the vSphere Client, navigate to the cluster in the hierarchy of inventory.

2 Click the configure tab and then vSphere Availability.

3 Unselect vSphere HA option, using the green slider and changing it to grey.

4 Click OK.

5 To turn on vSphere Availability/HA again

6 Click Settings again and select Turn ON vSphere HA, changing the slider from grey to green.

7 Click OK.

This process will cause a re-push of the HA agents and should resolve any alerts related to HA configuration.