An error occurred while performing the task Entry is too large to be added to cache, remove any unused depots when trying to Export an Image Profile

Products

• VMware vCenter Server
• VMware vCenter Server 7.0
• VMware vCenter Server 8.0

Issue/Introduction

When you click on Export from Image Builder the following error shows up:
An error occurred while performing the task Entry is too large to be added to cache, remove any unused depots.

Cause

In some case, the cache is too small. (2GB)
Storage cache may run out of available space when reserved space for the vSphere Auto Deploy repository starts filling up due to multiple image profiles and depots

Resolution

To solve this issue you can increase the cache from 2GB to 4GB:

• Log in to the vCenter Server UI
• Click on the hamburger on the top left and select Auto Deploy
• Click on Configure
• Click EDIT under VMware Image Builder Service section
• Change the value of cacheSize_GB from 2 to 4 and restart the service.
  
  
  
  You can also use the following commands:
  sed -i 's/cacheSize_GB=.*/cacheSize_GB=4/' /etc/vmware-imagebuilder/sca-config/imagebuilder-config.props
  service-control --restart vmware-imagebuilder