DB Load fails with U00038076 File '..\db\sql_9\21.0\check_privileges.sql' not found.
Article ID: 376602
Updated On:
Products
Issue/Introduction
The DB Load fails with a popup that states:
U00038261 "The path ""'{Path to Automic Utility}\db\general\21.0\UC_UPD.TXT'"" does not match with the path ""'{Path to Utility directory housing ucybdbldg}'"" defined in ucybdbld.ini, however, the Initial data are loaded from the path defined in the ini file!"
The load log shows something like:
20240905/172607.947 - U00038017 File read: '..\db\'
20240905/172620.372 - U00038017 File read: 'C:\automic\21110\Utility\Temp\db\general\21.0\UC_UPD.TXT'
20240905/172620.372 - U00038090 Warning: It was not possible to change current application directory to '..\db\'.
...
20240905/172624.397 - U00038090 Warning: It was not possible to change current application directory to '..\db\'.
...
20240905/172624.413 - U00038090 Warning: It was not possible to change current application directory to '..\db\'.
...
20240905/172629.372 - U00038090 Warning: It was not possible to change current application directory to '..\db\'.
...
20240905/172629.935 - U00038282 Row versioning for read-committed and snapshot transactions is enabled.
20240905/172631.536 - U00038042 ..\db\sql_9\21.0\check_privileges.sql
20240905/172631.536 - U00038076 File '..\db\sql_9\21.0\check_privileges.sql' not found.
Please copy the necessary files and then continue.
20240905/172651.095 - U00038245 If you cancel the Database will probably be in an inconsistent state. Please contact Automic Support to evaluate the best approach. Do you really want to cancel?
Cause
/db/ directory is not directly in the /utility directory
Resolution
Make sure the /db/ directory provided on the Automic image or initialdata download is directly in the /utility/ directory so that it is parallel to /bin and /temp:
If on windows, be sure the utilities have been fully installed by running the setup.exe as an administrator into a /utility/bin directory.
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