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How to email Scheduled Web Intelligence Reports in CA Business Intelligence


Article ID: 37660


Updated On:


CA Spectrum


When trying to email scheduled Web Intelligence Report in CA Business Intelligence, it failed with the error message:

 "destination DLL disabled. []: [CrystalEnterprise.Smtp] "


The Email configuration for Web Intelligence Report hasn’t been set up in CA Business Intelligence yet. 


CABI 4.1 SP3 or below installed on Windows


 1.   Login to CA Business Intelligence Central Management Console

 2.   Select Servers from the drop down. Expand Service Categories and select Web Intelligence Services

 3.   Select the “Hostname.AdaptiveJobServer” and right click on “Properties”.

<Please see attached file for image>


 4.   Select Destination, on the right hand side, please select Email from the dropped down list and click on Add.

 5.   Please fill out the relevant fields regarding Email system and then click on “Save”

<Please see attached file for image>

step 4.png

 6.   This will enable you to send scheduled Web Intelligence Reports via email.


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