On-Premise VCO DR failure
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On-Premise VCO DR failure

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Article ID: 376570

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Updated On:

Products

VMware VeloCloud SD-WAN

Issue/Introduction

When attempting to establish DR between Active and Standby VCO an error message is seen on the Active VCO stating:

Failure Launching Standby

transitionToStandby failed: check standbyAddress, drVCOUser, drVCOPassword

Environment

On-Premise 

Cause

This can be caused by a mismatching software release, example below:

Active VCO: 5.0.1.0, R5010-20220803-0005-GA-78ef47157

Secondary VCO: 5.0.1.0, R5010-20220912-2116-GA-7c1a80301e

Resolution

The resolution for this behavior is to ensure the version matches for both VCOs prior to deployment and DR feature enabled.