Available Updates not shown in SDDC UI after updating VCF on VxRail to 5.2

Products

• VMware Cloud Foundation 5.x

Issue/Introduction

Symptoms:

• SDDC Manager is on version 5.2
• VxRail source version is 8.210

Similar error is observed in the lcm.log

YYYY-MM-DDTHH:MM:SS.XXXX INFO  [vcf_lcm,xxxxxxxxxxxxxxxx,db03] [c.v.e.s.l.s.v.i.BomBundlesAvailabilityServiceImpl,http-nio-127.0.0.1-7400
-exec-6] Upgrade path from VCF Release 5.1.1.0 to VCF Release 5.2.0.0 for domain xxxxxxxx-xxxx-xxxx-xxxxxxxxx not found.

 

Environment

VMware Cloud Foundation 5.x

VMware Cloud Foundation 4.x

Cause

This due to 8.0.210 not being listed as an applicable version in 8.0.300-28709350 Partner Metadata bundle.

YYYY-MM-DDTHH:MM:SS.XXXX DEBUG [vcf_lcm,xxxxxxxxxxxxxxxx,1afc] [c.v.e.s.l.s.i.BundleApplicabilityServiceImpl,main] Applicable versions in partner bundle metadata for bundle: 8.0.300-28709350, [8.0.111, 8.0.110, 8.0.212, 8.0.211, 8.0.010, 8.0.230, 7.0.521, 7.0.520, 7.0.420, 7.0.484, 7.0.483, 7.0.460, 7.0.482, 7.0.481, 7.0.480, 8.0.100, 8.0.000, 8.0.101, 8.0.200, 8.0.020, 8.0.240, 7.0.411, 7.0.510, 7.0.410, 7.0.453, 7.0.452, 7.0.451, 7.0.450, 8.0.213, 7.0.470]

Resolution

1. Take a snapshot of the SDDC Manager VM. 

2. SSH into the SDDC Manager VM and elevate to root.

3. Cleanup the VxRail bundle with the bundle cleanup utility.

/opt/vmware/vcf/lcm/lcm-app/bin/bundle_cleanup.py VXRAIL8-0-300-28709350VPTWN_VxRail-8-0-300-Composite-Upgrade-Slim-Package-for-7-0-x-zip

4. Download the VXRAIL8-0-300-28709350 bundle again from the SDDC Manager UI. 

5. Follow the steps in KB 323978 to download the correct VxRail bundle. 

Additional Information

This KB article also resolved the apply configuration update issue. We were unable to cancel the task even after reverting the snapshot. Above steps helped to resolve the issue