Wrong message type - SESSION_ERROR in Job Report

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Jobs are running longer than be before and show the following error in the Job Report:

-1 - Wrong message type
20240903/105132.118 U0009909 TRACE: (wrong type error)              0x11fc910 01268
                    00000000  53455353 494F4E5F 4552524F 52000000  >SESSION_ERROR...<
                    00000010  00000000 00000000 00000000 00000000  >................<
                    00000020  2A414745 4E540000 00000000 00000000  >*AGENT..........<
                    00000030= 00000000 00000000 00000000 00000000  >................<
                    00000060  00000000 00000000 756E6B6E 6F776E00  >........unknown.<
                    00000070= 00000000 00000000 00000000 00000000  >................<
                    000000F0  B9851E00 2A414745 4E547C6F 6E5F636F  >....*AGENT|on_co<
                    00000100  6E6E6563 74696F6E 2F313131 28436F6E  >nnection/111(Con<
                    00000110  6E656374 696F6E20 72656675 73656429  >nection refused)<
                    00000120= 00000000 00000000 00000000 00000000  >................<
                    000004F0  00000000   

The secondary error is: on_connection/111(Connection refused)

Cause

In the [TCP/IP]-section of the Agent's ini-file the parameter 'port=2300' was missing.

Resolution

Add the listening port to the ini-file of the Agent.

By default, this is: port=2300

The value can be adapted according to the environment.

Additional Information

The error 'wrong message type' / 'SESSION_ERROR' can appear with different secondary errors.

See also: 

https://broadcomcms-software.wolkenservicedesk.com/external/article?articleNumber=268287 (secondary error: TLS-handshake/1(stream truncated)

https://broadcomcms-software.wolkenservicedesk.com/external/article?articleNumber=278932 (secondary error: connect/(resolve: Host not found (authoritative) [asio.netdb:1])