Unable to upgrade the Chargeback appliance from version 8.10 to 8.16.

Products

• VMware Aria Suite

Issue/Introduction

Chargeback appliance fails to upgrade due to insufficient space on root partition

Environment

VMware Chargeback 8.10

Cause

There are multiple reason why root partitions can fill up. The most common reasons are:

• Too many images retained from older versions
• journal log taking too much space

Resolution

To free up disk space, please follow the steps below:

1. Revert to snapshot taken before the upgrade was attempted
2. Delete any support logs from the Chargeback UI
   In the Chargeback UI navigate to Administration - Support - Support Bundle, highlight and select delete.
3. SSH to Chargeback appliance using root account
4. Issue the following two commands:
   

   docker image prune -a
   journalctl --vacuum-time=2d

Additional Information

The docker image prune command will prune all old images that are no longer needed.

The journalctl vacuum command will clear the journal logs, retaining the last 2 days of log entries

Known Issues for VMware Chargeback