Unable to install VMware Tools due to corruption in the Windows Guest OS configuration database
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Article ID: 376431
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Updated On:
Products
VMware vSphere ESXi
Issue/Introduction
Symptoms:
VMware Tools install fails due to timeout.
VMware Tools install fails stating "This driver will have to be installed manually."
SetupAPI.dev.log shows errors similar to the following
Failed to import driver package into Driver Store. Error = 0x000003F1 {Stage Driver Package: exit(0x000003f1)} 13:47:08.973 {Setup Import Driver Package - exit (0x000003f1)} 13:47:08.983 Failed to import driver package into driver store Error 1009: The configuration registry database is corrupt. Section end 2024/08/08 13:47:09.558 [Exit status: FAILURE(0x000003f1)]
vminst.log shows errors similar to the following
PnpDriverManager::InstallPnPDevices: Failed to install inf C:\Program Files\Common Files\VMware\Drivers\vmci\device\Win8\vmci.inf| HRESULT code 0x800703f1 (The configuration registry database is corrupt.) PnpDriverManager::InstallPnPDevices: Failed to install vmci driver| winerror code 1009 (The configuration registry database is corrupt.) MessageBox( 700ea, "Setup failed to install the VMCI Virtual Machine Communication Interface driver automatically. This driver will have to be installed manually.", "VMware Tools Installation", 48)
Environment
Windows Guest OS
Cause
Win32 error code 0x000003F1 = The configuration registry database is corrupt