In the Service Point, the Catalog forms are taking more time to load on refreshing.
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In the Service Point, the Catalog forms are taking more time to load on refreshing.

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Article ID: 376372

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Updated On:

Products

CA Service Catalog

Issue/Introduction

After selecting Catalog offering once if the user tries to reload or refresh the form it takes more time to load. Sometimes it takes 5 to 6 seconds or more. We can see the loading screen below:

Environment

CA Service Catalog 17.4 RU2

Resolution

The issue has been identified inhouse and the fix will be part of 17.4 RU3.