Reset root and vcplcm credentials in Cloud provider Lifecycle Manager (vCP-LCM)

Products

• VMware Cloud Director

Issue/Introduction

Guidance to reset / unlock the root and vcplcm credentials in Cloud provider Lifecycle Manager (vCP-LCM)

Resolution

In order to reset the root password, reboot the machine and enter the grub settings (press E on the boot screen).

 

There we see a line, starting with linux /$photon_linux...
By default in photon OS 4 you have fips enabled and it should be removed here.
Remove the last part of that line: amp; fips=1 and then add rw init=/bin/bash

This last part should be removed:

And set like this:

Then hit F10 to boot. 
After a few seconds we should see a prompt.
First run mount -o remount,rw /
and then passwd to set a new password. 
Once the password is set, reboot with reboot -f.

 

Note:
If the user is locked due to too many login attempts, reset the password using this command: /usr/sbin/faillock —user root —reset