Spectrum NCM captures fail when they shouldn't and an "SPC-OCC-11661" error is generated.

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

When trying to capture a device configuration using the CA Spectrum NCM utility, the following error shows even though a script is configured:

"SPC-OCC-11661: Operation is not available, If the device supports this operation, a script must be configured."

Environment

DX NetOps Spectrum 20.2 or later 

Resolution

1. Navigate to the following directory:
    
   

   $SPECROOT/NCM
   
   

2. Create a text file called:  ncmprops
   
   
3. Add the following lines to the “ncmprops” file:
   
   

   com.mindbright.sshcommon.SSHSCP1.readFully.initstat1=true

   com.mindbright.sshcommon.SSHSCP1.readFully.initwait=20000

   com.mindbright.ssh2.SSH2InternalChannel.usejavaapi=true
   
   

4. Find and kill the ncmservice process.  processd will restart it automatically.
   
   
5. Verify the ncmservice process is running.
   
   
6. Successfully capture the config using NCM.