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Spectrum NCM captures fail when they shouldn't and an "SPC-OCC-11661" error is generated.

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Article ID: 37633

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

When trying to capture a device configuration using the CA Spectrum NCM utility, the following error shows even though a script is configured:

"SPC-OCC-11661: Operation is not available, If the device supports this operation, a script must be configured."

Environment

DX NetOps Spectrum 20.2 or later 

Resolution

  1. Navigate to the following directory:
     

    $SPECROOT/NCM

  2. Create a text file called:  ncmprops

  3. Add the following lines to the “ncmprops” file:

    com.mindbright.sshcommon.SSHSCP1.readFully.initstat1=true

    com.mindbright.sshcommon.SSHSCP1.readFully.initwait=20000

    com.mindbright.ssh2.SSH2InternalChannel.usejavaapi=true

  4. Find and kill the ncmservice process.  processd will restart it automatically.

  5. Verify the ncmservice process is running.

  6. Successfully capture the config using NCM.