How to confirm deployment is running after outage
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How to confirm deployment is running after outage

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Article ID: 376329

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Updated On:

Products

VMware Integrated OpenStack

Issue/Introduction

  • Deployment status was recovered from Outage to Running
  • Unable to access port 443 on all controllers 

Environment

7.x

Cause

VIO only has two ingress pods which monitor the host port of 443. Thus only two VIO controllers accept incoming requests on port 443 while the other controllers do not.

Resolution

Testing should involve:

  1. Check if the deployment status is 'RUNNING'
    #viocli get deployment
  2. If it is RUNNING, login to Horizon and check that you can see data.  
    Ideally, create a test VM to make sure it finishes successfully.  
  3. Access toolbox (or CLI test box) and run CLI commands and make sure we get valid response
    #toolbox
    Openstack CLI commands

If you run into issues, open a Support Case.