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The Default Directory Synchronization Job has an error. I attempted to restart the job and it will not execute successfully.
Article ID: 37627
Updated On:
Products
CA Automation Suite for Data Centers - Configuration Automation
CA Client Automation - Asset Management
CA Client Automation - IT Client Manager
CA Client Automation
CA Client Automation - Remote Control
CA Client Automation - Asset Intelligence
CA Client Automation - Desktop Migration Manager
CA Client Automation - Patch Manager
Issue/Introduction
Question:
The Default Directory Synchronization Job has an error. I attempted to restart the job and it will not execute successfully.
Environment:
CA Client Automation - All Versions
Answer:
The most common cause is that the User's Password defined in the Directory Configuration located in the DSM Explorer
under Control Panel / Directory Information / Configured Directories then find the AD there and right click and go to
properties the Security Tab where you will see the User and Password. Update or or change the password as
needed.
<Please see attached file for image>
If the problem still occurs open a case with Support for further debug.
Environment
Release: UASIT.99000-12.9-Asset Intelligence
Component:
Component:
Attachments
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