User authentication problem

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

Question: 

 Why I am getting user authentication error when the same user with the same user authentication settings are working fine on another box?

 Example of errors seen in the log:

 Mon Feb  1 12:50:58 2016: CAUAJM_I_20004 The Generated LogName is /tmp/auto_rem.xxxxx,xxxxx,x

Mon Feb  1 12:50:58 2016: CAUAJM_I_20171 No remote user authentication performed.

 Answer: 

The is because of variable LOGNAME. When this variable is set (or not blank) it prevents uajm_agent from setting that variable, so it could not impersonate another Unix user.

 Additional Information:

LOGNAME

Specifies the name of the user's login account.

https://support.ca.com/cadocs/0/CA%20Workload%20Automation%20DE%20r11%203%20SP3%20-%20Public%20Access-ENU/Bookshelf_Files/HTML/Define_Perspective_Help/index.htm?toc.htm?Environment_Variables_in_UNIX.html

 

 

 

 

 

 

Environment

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: