CA Spectrum's Discovery GUI shows an error: SNMPv3 Profile Not Found

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Article ID: 37610

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Updated On:

Products

CA Spectrum

Issue/Introduction

When the opening the discovery console and selecting any of your Global Configurations the following error message appears:

"SNMPv3 profile can not be found for the security information"

    Cause

    The SNMPv3 profile is not configured on all landscapes in the DSS

    Environment

    Release: SDBSFO99000-10.1-Spectrum-Device Based Suite-Server FOC
    Component:

    Resolution

     
    • Ensure the SNMP Profile model exists on every landscape within your environment
      1. You can do this by selecting the Universe model and going to the Topology view
      2. Select the "New Model by IP" icon.  
      3. Select the SNMPv3 option
      4. Select the "Profiles..." button
      5. Verify all SNMPv3 profiles are available.  If they are not, or one is missing, create it.
      6. You can also verify the profiles from the Discovery GUI (in the Configuration window, run steps 3 through 5).
    • If you are running a Fault Tolerant Environment, after verifying all SNMPv3 profiles exist on all primary SpectroSERVERS, you will need to sync all of the SpectroSERVER’s to ensure that the model exists in every landscape.  This can be done by running an online backup on all of the primary SpectroSERVERs.