Chargeback Overview dashboard is not displaying information

Products

• VMware Aria Suite

Issue/Introduction

After successful migration from Chargeback in vCD to the integrated Chargeback within Aria Operations, the Chargeback Overview dashboard is not displaying information. It appears all collections are working for vCenter, NSX, vCD adapters and all in a healthy online state. 

In the vCD adapter logs, you may see an error similar to below:

com.integrien.adapter3.vcloud.collector.resource.admin.CSEClusterResourceCollector.collect - Failed to collect CSE clusters java.net.SocketTimeoutException: SocketTimeout
Exception invoking https://###.domain.com/api/cse/3.0/clusters: Read timed out

Environment

Aria Operations 8.16

Aria Operation 8.17.2

Resolution

• Delete all of the vCD adapter instances within the Aria Operations Integrations page
• You may need to wait about 30 minutes or more before adding the vCD adapter instances back if you get an authentication error.
• Once the vCD adapters instances are added back, you may need to wait up to 1 hour to check the Chargeback Overview dashboard for data to be populated.