Ad_server reports NumConsecutiveSyncFailures and checkFailed errors

book

Article ID: 37605

calendar_today

Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Issue/Problem/Symptoms: 

The ad_server probe reports the following error in the ad_server.log and the presence of this error can sometimes cause probe CPU usage to be a higher than normal.

Threshold not match for counter "NumConsecutiveSyncFailures".
Checking thresholds (0) on counter "__CheckFailed".
ad_server: Sample value for counter "__CheckFailed" is False. Value type is System.Boolean.
ad_server: Threshold not match for counter "__CheckFailed".

Environment:  

Ad_server probe installed on an Windows 2008 or 2012 with Active Directory

Cause: 

These errors are being reported because the “Microsoft_Domain TrustIsOk” counter/metric is only supported on Windows 2003.

Resolution/Workaround:

Disable the "Microsoft_Domain TrustIsOk" counter/metric to clear up the error.

Example:

Select the ad_server Configure UI and Disable/Uncheck the “Microsoft_Domain TrustIsOk”

ad_server probe configure view via Admin Console

<Please see attached file for image>

AD_ServerConfigAdminConsole.png

ad_server probe configure view via IM

<Please see attached file for image>

AD_ServerConfigIM.png

 

Environment

Release: CNMSPP99000-8.4-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Attachments

1558723620365000037605_sktwi1f5rjvs16wxq.png get_app
1558723618390000037605_sktwi1f5rjvs16wxp.png get_app