NETSCOUT vSTREAM 6.4.0 For NSX 4.0 & 4.1
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NETSCOUT vSTREAM 6.4.0 For NSX 4.0 & 4.1

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Article ID: 375960

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Updated On:

Products

VMware NSX VMware vDefend Firewall with Advanced Threat Prevention

Issue/Introduction

Purpose

NETSCOUT’s nGeniusONE solution provides service assurance and performance management functions across network, service, and application tiers. The solution uses a patented metadata model called Adaptive Service Intelligence (ASI) that is derived from IP packet flows in real-time.

The NSX-T version of vSTREAM is a service virtual machine (SVM) that contains NETSCOUT’s vSTREAM packet analysis product. The NSX-T architecture includes interfaces that enable selected partner modules to access network traffic flowing into and out of VMs. The NETSCOUT NSX-T vSTREAM SVM uses these interfaces to efficiently and passively analyze the performance and health of applications running on the VMs. NSX-T provides a security policy framework that controls whether a copy of an individual VM’s packets is sent to the NETSCOUT NSX-T vSTREAM SVM.

Disclaimer: The partner product referenced in this article is a software module that is developed and supported by a partner. Use of this product is also governed by the end user license agreement of the partner. You must obtain from the partner the application, support, and licensing for using this product. For more information, see www.netscout.com.

Environment

VMware NSX Data Center 4.0.x
VMware NSX Data Center 4.1.x

Resolution

NETSCOUT NSX-T vSTREAM SVM - 6.4.0

Supported software

The NSX-T vSTREAM SVM is one component of the NETSCOUT nGeniusONE ecosystem. An nGeniusONE deployments require at least one nGeniusONE server. The deployment may also include the following data sources and application servers in addition to the NSX-T vSTREAM SVM:

InfiniStream

Intelligent data source performing deep packet capture and analysis that deliver monitoring and continuous capture capabilities for real-time and back-in-time analysis.

vSTREAM Virtual Appliance

Virtualized InfiniStream

vSTREAM-Agent

Lightweight packet analysis agent that is installed on VMs and other servers

nGenius Collector

Intelligent data source which collects metadata on IP SLA and IPPING protocols, flow data from NetFlow routers, link-level statistics, and utilization data from MIB-II routers

UC collectors

Intelligent data source, based on the nGenius Collector, supporting the analysis of audio and video records from Microsoft Lync Server / Skype for Business and Cisco CDR deployments.

nGeniusONE for Flows

An nGeniusONE server licensed specifically for monitoring flow collectors and MIB-II devices.

VMware NSX

4.0, 4.1

VMware vSphere

8.0.x

 

Note: 

For more information on the additional supported software, see the VMware Compatibility Guide at https://www.vmware.com/resources/compatibility/search.php

To download and install the NETSCOUT NSX-T vSTREAM SVM, please follow the steps below.

  1. Create an account on the NETSCOUT MasterCare portal. All customers who purchased NETSCOUT products will be able to create account.
  2. Download the NETSCOUT NSX-T vSTREAM SVM software and documentation from the product page; https://my.netscout.com/Pages/Overview.aspx
  3. Follow the vSTREAM Installation Guide to install the NETSCOUT NSX-T vSTREAM SVM.

Support information:

Troubleshooting:

To troubleshoot issues in the NETSCOUT vSTREAM SVM, follow steps below.

  1. Login to the vSTREAM SVM using provided credentials.
  2. Navigate to, /opt/NetScout/rtm/log and check log files, log_file_<date>.log and log_file_db_<date>.log.
  3. To collect logs from the vSTREAM SVM and PMC, collect the the entire /opt/NetScout/rtm/log directory (e.g., tar zcvf /opt/NetScout/logs.tgz /opt/NetScout/rtm/log)
  4. To check the packets counters:

[root@vstream-64 ~]# cd /opt/NetScout/rtm/bin/

[root@vstream-64 bin]# ./localconsole

History file: /opt/NetScout/rtm/config/nsprobe_history

Using default console port 1501

 ** Infinistream Model vSTREAM - ASI 6.4.0 (Build 1130) **

 

Interface number : 3

 

Probe IP V4 address      192.168.122.200

 

[4]  Change Config Server Address   192.168.122.150

[5]  Change Read Community          public

[6]  Change Write Community         public

[7]  Select Interface               GIGABIT-ETHERNET

[8]  Software Options

[9]  Agent Options

[11] Enter Command-line mode

[12] Reset Agent

[13] Security Options

[14] Console Logout

[15] Protocol Options

Enter your response or Enter "exit" to logout

Selection#: 11

Enter "quit" to exit command-line mode

 

% get dump perf 3

 

 ** Interface 3 **

Actual              : 21565

Processed           : 21565

Processing drops    : 0

PKT Recording stats

    Captured        : 7472

    Rejected        : 0

    Dropped         : 0

ASR Recording stats

    Sessions        : 0

    Session drops   : 0

    Connections     : 0

    Connection drops: 0

 

%

NETSCOUT offers support for its products through its MasterCare program. This includes the following for licensed products:

  • 24x7 access to technical support
  • One hour priority response to technical support calls
  • Software and firmware updates for covered products
  • User documentation
  • Advanced replacement or onsite repair for hardware
  • Registered access to the MasterCare Portal Subscriptions to the quarterly electronic
  • MasterCare Newsletter and bulletins

 

Escalation Process

 

Primary Support

Second Level Support

Product Specialists

Engineering

Severity 1

Immediate

Immediate

1 Day

Until Resolution

Severity 2

5 Days

5 Days

10 Days

Until Resolution

Severity 3

5 Days

Until Resolution

 

 

Severity 4

10 Days

Until Resolution

 

 

 

Further information is provided on the NETSCOUT website:

 

https://www.netscout.com/sites/default/files/2015/03/netscout-ds-mastercare.pdf

 

NETSCOUT vSTREAM Software and Documentation:

NETSCOUT vSTREAM software and documentation will be available for download to the customers at;

https://my.netscout.com/Pages/Overview.aspx

To upgrade existing vSTREAMs, follow the user guide which can be downloaded from the MasterCare portal.

Note: The NETSCOUT vSTREAM SVMs do not support upgrade via NSX APIs. To upgrade software on a NETSCOUT vSTREAM SVM, the upgrade procedure must be followed via PMC. For further details, please refer to vSTREAM software documentation.