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Unable to Connect to BOXI
Article ID: 37593
Unable to connect to Boxi: Could not reach CMS '<CABI Hostname>. Specify the correct host and port and check for network issues. (FWM 20030)
Windows - Spectrum 10.2.3 or below integrated with CABI 4.1 SP3 or below
1. Ensure the Windows Firewall is disabled or allows unrestricted communication between Spectrum and the CABI systems
2. Ensure host resolution by completing the following: Navigate to the following file: C:/windows/System32/drivers/etc/hosts One the OneClick Server, add the following: <Full Qualified CABI Server Name> <IP Address of Server> On the CABI Server, add the following: <Full Qualified OneClick Server Name> <IP Address of Server>