Workload agent on a windows server is not starting, Error code : 325-Inactive

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Article ID: 37589

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Updated On:

Products

CA Unicenter Job Management Option

Issue/Introduction

Issue:

The Universal Job Management Agent no longer start with no message telling the root cause

The unifstat command shows SCHA component INACTIVE

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%CASP_I_124, Component Information for SCHA

%CASP_I_125, Description:   Workload Agent

%CASP_I_126, Current State: 325 - INACTIVE

%CASP_I_127, Events Queued: 0

%CASP_I_128, Requisites:    0

%CASP_I_129, SubComponents: 0

%CASP_I_113, Unifstat - Unicenter status utility

Environment: 

Universal Job Management Agent on any Windows Server

Cause:

In the Application log of the Windows NT Event Viewer, several Licensing errors were registered

Resolution:

 Upgraded license code which is in the CA_LIC directory on the Windows server from 1.54 to 1.90

Latest License code is available at: 

ALP Licensing

Environment

Release: UWSMWL55500-3.1-Network and Systems Management-Job Management Option
Component: