Scheduled workflows fail post upgrade of VMware Aria Automation/VMware Aria Orchestrator to version 8.18

Products

• VMware Aria Suite

Issue/Introduction

• Workflows scheduled in the VMware Aria Orchestrator fail after upgrading to VMware Aria Automation/VMware Aria Orchestrator version 8.18.
• The same workflows run successfully when executed manually (without scheduling).

Error shows similar to this message when reviewing logs at this location on the appliance  /services-logs/prelude/vco-app/file-logs/vco-server-app.log

Incorrect type of token class com.vmware.symphony.csp.auth.jwt.CspJwtImpl used. Ensure Orchestrator is configured with vSphere or vIDB authentication.

Environment

 

• It affects both Standalone VMware Aria Orchestrator and embedded VMware Aria Orchestrator.

Cause

• The issue is due to regressions in the VMware vCenter (VC) plugin on VMware Aria Automation/VMware Aria Orchestrator 8.18.

Resolution

• This is a known issue with the VMware Aria Automation/VMware Aria Orchestrator 8.18 and the workaround is to update the VC plugin on VMware Aria Orchestrator with the latest version (attached with the KB).
• Alternatively, wait for the official fix in VMware Aria Automation/VMware Aria Orchestrator 8.18.1.

 

NOTE: You may observe VC plugin warning . 

 

Workaround :

              Note: Take (non-memory) snapshots of the VMware Aria Automation/VMware Aria Orchestrator before proceeding with the below procedure.

              Steps to update the VC plugin : 

1. Download the plug-in file to your local machine. The preferred file format for Automation Orchestrator plug-ins is .vmoapp. .dar files are also supported.
2. In Automation Orchestrator, select the System Settings.
3. On the Plug-ins card, click Open.
4. Click Add Plug-in.
5. In the General pane, click Select and add the plug-in file.
6. Select a log level.
7. Click Next.
8. Review the plug-in information, if applicable, accept the end-user license agreement, and click Install.
9. Click Upload.

The plug-in is installed or updated and the Automation Orchestrator server service is restarted.

Additional Information

Double check if the correct version is installed by looking in the following file - data/vco/usr/lib/vco/app-server/conf/plugins/_VSOPluginInstallationVersion.xml