Virtual Machines lost assigned Tags and Attributes after fixing VMDIRD replication errors between linked mode vCenter's
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Virtual Machines lost assigned Tags and Attributes after fixing VMDIRD replication errors between linked mode vCenter's

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Article ID: 375883

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

Symptoms:

  • Failed to list the tags and attributes for the Virtual Machine (VM).
  • Tags and Attributes at the vCenter Server object in the inventory is listed
  • /var/log/vmware/vsphere-ui/logs/vsphere_client_virgo.log:

[yyyy-mm-ddThh:mm:ss] [ERROR] http-nio-5090-exec-22        70003757 100096 200012 com.vmware.vise.mvc.exception.GlobalExceptionHand
ler    Exception handled while processing request for /ui/data/propertiesByRelation/urn:vmomi:VirtualMachine:vm-<vm ID>:########-####-####-####-############?properties=name,description,categoryName&relation=entity&targetType=inventoryservice:InventoryServiceTag:  
com.vmware.vapi.std.errors.InternalServerError: InternalServerError (com.vmware.vapi.std.errors.internal_server_error) => {
    messages = [LocalizableMessage (com.vmware.vapi.std.localizable_message) => {
    id = vapi.bindings.method.impl.unexpected,
    defaultMessage = Provider method implementation threw unexpected exception: com.vmware.vapi.std.errors.Unauthorized,
    args = [com.vmware.vapi.std.errors.Unauthorized],
    params = <null>,
    localized = <null>
}],
    data = <null>,
  >  errorType = INTERNAL_SERVER_ERROR

  • vdt.py script results Failed Machine ID check 

Environment

VCSA 7.0 U3

Cause

This issue is caused due to mismatch in Machine ID of vCenter Server.

Resolution

Note: Take Snapshot of vCenter Server before proceeding with below steps, snapshot of all nodes in vSphere Domain is required if vCenter Server is part of ELM

In order to resolve the issue, update the Machine ID on the vCenter Server. Refer to System Configuration tab not loading in HTML Client post Converge operation failure due to mismatch in vCenter Server Machine ID