Symptoms:
[yyyy-mm-ddThh:mm:ss] [ERROR] http-nio-5090-exec-22 70003757 100096 200012 com.vmware.vise.mvc.exception.GlobalExceptionHand
ler Exception handled while processing request for /ui/data/propertiesByRelation/urn:vmomi:VirtualMachine:vm-<vm ID>:########-####-####-####-############?properties=name,description,categoryName&relation=entity&targetType=inventoryservice:InventoryServiceTag:
com.vmware.vapi.std.errors.InternalServerError: InternalServerError (com.vmware.vapi.std.errors.internal_server_error) => {
messages = [LocalizableMessage (com.vmware.vapi.std.localizable_message) => {
id = vapi.bindings.method.impl.unexpected,
defaultMessage = Provider method implementation threw unexpected exception: com.vmware.vapi.std.errors.Unauthorized,
args = [com.vmware.vapi.std.errors.Unauthorized],
params = <null>,
localized = <null>
}],
data = <null>,
> errorType = INTERNAL_SERVER_ERROR
VCSA 7.0 U3
This issue is caused due to mismatch in Machine ID of vCenter Server.
Note: Take Snapshot of vCenter Server before proceeding with below steps, snapshot of all nodes in vSphere Domain is required if vCenter Server is part of ELM
In order to resolve the issue, update the Machine ID on the vCenter Server. Refer to System Configuration tab not loading in HTML Client post Converge operation failure due to mismatch in vCenter Server Machine ID