AI Grading is not performed successfully from the properties page

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Steps to Reproduce

1. Login as admin/admin
2. Create AI Integration (Through Integration) 
3. Go to Clarity Concierge tab in the Administration.
4. Create an object and RTF (Rich Text Format) row and enable it for Grade. (Say Project - CustRTF) 
5. Now go to Blueprints page.
6. Add the above attribute in the Properties tab of the blueprint.
7. Assign the above modified blueprint to any project.
8. Now go to the 'Properties' page.
9. Grade the above attribute from the AI drop down of the attribute.
10. Observe that 401 error is shown 

Expected Results: Successful grading without any errors. 

Actual Results: Error 401 is generated. 

Environment

Clarity 16.2.3 

Cause

DE131360

Resolution

• Broadcom SaaS - Fixed with 16.2.3 upgrade 
• On Premise Customer - Fixed in 16.3.0 (Targeted to release in November 2024) and backported to 16.2.3 patch 1  

Additional Information

Workaround: Use the Canvas or Details fly-out.