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Getting Error xcomd GLIBC_2.7' not found with CA XCOM for Linux r11.6 64 bit on Red Hat 5


Article ID: 37573


Updated On:


XCOM Data Transport XCOM Data Transport - Linux PC


XCOM R11.6 64 bit for Linux is installed on Red Hat 5.1 and the installation was successful, but the demon wouldn't start because of this error:

[[email protected] sbin]# xcomd
xcomd: /lib64/ version `GLIBC_2.7' not found (required by xcomd)
[[email protected] sbin]# ls -l /lib64/
lrwxrwxrwx 1 root root 11 Jul 14 2014 /lib64/ ->

Where is this documented?  And how to resolve this error. 


Release: XCOM Data Transport for Linux PC 11.6 SP00
Component: xclx86

Red Hat 5.1, 6, 7, 8


XCOM r11.6 64-Bit is compiled with glibc-2.11.1 and XCOM r11.6 32-Bit is compiled with glibc-2.3.5. 


XCOM r11.6 32-Bit will run on Red hat 5. However XCOM r11.6 32-Bit, is no longer supported as of November, 2012 February 28, 2018 - End Of Service.  Please see these lifecycle dates:

Install XCOM r11.6 64-Bit on Red hat 6, 7 or 8.

Additional Information

Our CA XCOM product compatibility matrix specifies the supported Operating Systems for various releases of XCOM and their requirements.
See for Linux.