UMC Registration fails on fresh install of DCS

Products

• Data Center Security Server Advanced
• Data Center Security Monitoring Edition
• Data Center Security Server

Issue/Introduction

When installing the DCS manager, the UMC registration fails

Configuration log indicates a blocked connection to the database

Environment

DCS 6.9.x 

Cause

Windows firewall, Windows User Account Control or Security applications such as SEP can block a connection to the database, causing the UMC registration to fail

Resolution

Ensure that User Account Control settings are turned off during the entirety of the install

Ensure that Windows Defender Firewall is turned off during the entirety of the install,

Ensure that the database and UMC ports are not being blocked by another firewall

Ensure that SEP is turned off during the entirety of the install